Q1: I got: “Fatal error: Maximum execution time of 30 seconds exceeded in [..]“, why?
Q2: I got: “Connection Interrupted The connection to the server was reset while the page was loading [..]“, why?
A: edit your php.ini search and modify these entries:
max_execution_time = 0
max_input_time = 360 ; If the CSV file is very big might be needed to be bigger
file_uploads = On
upload_max_filesize = 20M ; Or whatever is the size of your CSV file to import
post_max_size = 20M ; Or whatever is the size of your CSV file to import
After importing users you can put back original values!
Q1: I got “Fatal error: Allowed memory size of 8388608 bytes exhausted [..]“, why?
Q2: I got blank pages after activating this plug-in, why?
A: Because your memory limit is too low, to fix it edit your php.ini and search memory_limit key and put at least to 12M
Q: When feature XYZ will be added?
A: I don’t know, remember that this is a 100% free project so answer is “When I have time and/or when someone help me with a donation”.
Q: Can I help with a donation?
A: Sure, visit the donation page or contact me via e-mail.
Q: Can I hack this plug-in and hope to see my code in the next release?
A: For sure, this is just happened and can happen again if you write useful new features and good code. Try to see how I maintain the code and try to do the same (or even better of course), I have rules on how I write it, don’t want “spaghetti code”, I’m Italian and I want spaghetti only on my plate.
There is no guarantee that your patch will reach Cimy User Extra Fields, but feel free to do a fork of this project and distribuite it, this is GPL!
Q1: I have found a bug what can I do?
Q2: Something does not work as expected, why?
A: The first thing is to download the latest version of the plug-in and see if you still have the same issue.
If yes please write me an email or write a comment but give as more details as you can, like:
- Plug-in version
- WordPress version
- MYSQL version
- PHP version
- exact error that is returned (if any)
after describe what you did, what you expected and what instead the plug-in did 
Then the MOST important thing is: DO NOT DISAPPEAR!
A lot of times I cannot reproduce the problem and I need more details, so if you don’t check my answer then 80% of the times bug (if any) will NOT BE FIXED!
27 Responses
Love it! Works right out of the box. Now, if there were a checkbox to pick other user/member data stashed in the “canonical” wp user metadata table…
Seriously, great job Marco. Grazie mille!
Álvaro Degives-Más:
I didn’t get the feature request.
Oh? I didn’t want to abuse what I thought is the comment / bug report function of comments here… However: if it were possible to have those other data also selectable, that’d be great. Especially when attempting to manually sync different databases, i.e. with a database completely external to the WP related database; in “our” case, a membership database that is kept offline. That’s why the inclusion of the “regular” (non-CUEF) data would be a great addition.
So, if it’s not too cheeky to ask for that… Here goes!
Álvaro Degives-Más:
we have a problem of communication, I keep not understanding. Are you asking to include Cimy User Extra Fields into the same DB table of the WordPress data or what? Can you just write a clear sentence? What is “those other data”?
Indeed clearly a misunderstanding – my derailment came from your statement “I didn’t get the feature request” in which I understood “get” to mean that you didn’t receive it, and not – as you apparently meant it – that you didn’t understand it. With that out of the way…
Presently, CUEF stores its data in its own tables, not the canonical user metadata created by WP. Unfortunately, many plugins – e.g. members list see http://wordpress.org/extend/plugins/members-list/ – look in the WP table, and from what the author of Members List told me, it’s hard to reshuffle his code to pick data from other tables. However, since CUEF is the way it is (and I assume that you don’t want to change CUEF to put CUEF data inside the “normal” WP table, which as you point out is a less safe method of storing custom user data) and, moreover, this comment is related to a different plugin (i.e. User Manager) my idea to circumvent my problem is to manually get data out of the CUEF tables and import them manually into the normal WP table.
That way I could use those other plugins, e.g. Members List, which pulls data from the “normal” (canonical) WP usermeta data table.
Sorry for the confusion and the resulting more verbose explanation here but economy of words can apparently lead to misunderstandings!
Álvaro Degives-Más:
Ok I understood, you want a converter for extra fields: from my custom tables to wp_users_meta.
No this is not possible and is out of scope of this plugin.
Hi
Trying your plugin but get an error when trying to import users into my site.
I am trying to import the users into a local installation (Mac and MAMP). I only get this error:
ERRORS (1)
Cannot open the file
Also when I try to export the users from my local MAMP version I get some errors
Warning: fopen(/private/var/folders/3B/3BXYfAeIEDizle2Cp4oy0E+++TI/-Tmp-/cimy_um_exported_users-20100213-151234.csv) [function.fopen]: failed to open stream: Permission denied in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 760
Warning: fwrite(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 791
Warning: fwrite(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 836
Warning: fwrite(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 836
Warning: fwrite(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 836
Warning: fwrite(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 836
Warning: fclose(): supplied argument is not a valid stream resource in /Users/jens/Sites/chwisgi-dev-new/wp-content/plugins/cimy-user-manager/cimy_user_manager.php on line 839
The MAMP installation is 1.8.3
Apache 2.0.63
MySQL 5.1.37
PHP 4.4.9 & 5.2.11
Sorry about my last comment. I had disabled javascript and got the error.
Maybe a check for javascript?
Cheers!
Jens Wedin:
you are right and actually is not really needed, I think I will make a new release without this requirement.
Hi,
I am hopeful that your plugin will solve my currnt issue of getting 600+ users imported into WP. My question, does this plugin automatically emai new users upon successful import? I do not want to email the users at this point and must be 100% certain that this will not happen before I proceed.
Thanks for all your work!!
Lori
Lori:
it shouldn’t, but you can always try importing 1 user with your email and see, let me know.
Trying to import users from CSV. Plugin complains about username not found. Checked CSV>correct. Added blank UserId’s>complains about empty userid’s. Added UserId’s. Complains>userid not found. Apparently not the plugin for my goal: create new users by import csv. Pity of time wasted
Filly:
the plug-in works, probably your CSV is malformed or you didn’t check the checkbox to let plugin add new users.
Of course a BR like yours is wasting MY time not YOURS, how can you imagine to fix your problem if you do not provide to me necessary info? :-/
It is working for me, though I cannot get the password to change. Logging in from an admin account into WPMU 2.9.1. Other fields change, is there a new permissions thing?
Dave:
this plug-in has NOT been tested under WordPress MU. If you want to sponsor I can fix it.
Click “Export” > File Generated (1) /tmp/cimy_um_exported_users-20100409-233757.csv > Click “Download Export File” > not file to download. Checked directory, no such file created. Pls help!
car:
it seems you do not have right permissions to write on /tmp dir, odd, I will try to fix it.
Ciao! Non riesco a caricare un file csv perché ottengo sempre lo stesso errore “ERRORI (1) il nome utente è mancante, non posso aggiungere un utente senza (linea 2)”. Ho controllato il mio csv (e selezionato la casella”Seleziona questa opzione per permettere al plug-in di creare gli utenti.”) ma ottengo sempre lo stesso risultato. Essendo un nuovo utente ho tolto lo user-id.
Queste sono le prime due righe del mio csv
% USERID %,”% USERNAME %”,”% ROLE %”,”% FIRSTNAME %”,”% LASTNAME %”,”% NICKNAME %”,”% EMAIL %”,”% WEBSITE %”,”% AIM %”,”% YAHOO %”,”% JABBER %”,”% DESCRIPTION %”,”ADDRESS”,”CAP”,”CITTA”,”NAZIONE”,”TELEFONO”,”TESTATA”,”PRIVACY”
,”nomeutente”,”subscriber”,”Nome”,”Cognome”,”nickname”,”info@mail.com”,”",”",”",”",”",”Via Valprato 100″,”10200″,”Torino”,”Italy”,”011555555″,”RockRoll”,”YES”
Puoi aiutarmi? Grazie.
Fabrizio
Fabrizio:
credo che il problema sia che non puoi levare anche le virgolette per lo userid, quindi la tua linea dovrebbe essere:
“”,”nomeutente”,”subscriber”,”Nome”,”Cognome”,”nickname”,”info@mail.com”,””,””,””,””,””,”Via Valprato 100″,”10200″,”Torino”,”Italy”,”011555555″,”RockRoll”,”YES”
Grazie della veloce risposta! Purtroppo avevo già provato ma non funziona… qualche altra idea? Potrebbe essere la versione di excel che uso per aprire e modificare il csv?
Fabrizio:
Ah si qualcun altro mi ha detto che con OpenOffice e’ perfetto. Forse il mio plugin non riconosce le virgolette, dovresti spedirmi un file fatto da Excel con quella riga e io posso mettere a posto il “bug”.
Ancora grazie. Proverò questa sera con OpenOffice. Se dovesse funzionare ti invierò il csv prodotto da excel in modo che tu possa capirne il bug. Ultima cosa: è la prima volta (in tantissimi anni) che richiedo un aiuto in italiano! Fantastico! Grazie per il tuo splendido lavoro. Fabrizio
Hi,
Your plugin (mixed with User Extra Fields) is workly perfectly.
I’ve 2 questions about the created users : Is there a specific or a common password display to each profile ? Is this password gave to the created users by mail ?
Gastinho:
Mail is not sent, probably I should create an option for it.
If password field is empty is used the username as password as well, I probably should mention it in the documentation.
When I try to import my CSV file, I receive the message: “ERRORS (2219)
username missing cannot add an user without it”.
My CSV file looks right, I do have usernames, I have used the method you described in your examples, and I have checked the box that allows the plug-in to create new users.
Any suggestions that I might try? I have more than 2000 users to import, and I’m hoping that this plug-in will be able to do this.
Thank you very much.
Carol P:
Some people reported that exporting using Excel does not work properly and using OpenOffice does, but since you do not read the FAQ, neither provide enough info neither you send me a small part of the CSV file and neither other people bother to do, I can only wait for people that file a proper bug report.
A solution will be to:
1. send me a donation
2. send me a small example of your CSV file that does not work 100% reproducible
Hi Marco – this looks like a great plugin for what I need I have donated and I have downloaded the export file – and modified with some of my test data – I used open office – My CSV file looks right, I do have usernames, I have used the method you described in your examples, and I have checked the box that allows the plug-in to create new users – but I get an error saying username not found. – can you suggest what else I might do to overcome this thanks in advance Elana
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