Q1: I got: “Fatal error: Maximum execution time of 30 seconds exceeded in [..]“, why?
Q2: I got: “Connection Interrupted The connection to the server was reset while the page was loading [..]“, why?
A: edit your php.ini search and modify these entries:
max_execution_time = 0
max_input_time = 360 ; If the CSV file is very big might be needed to be bigger
file_uploads = On
upload_max_filesize = 20M ; Or whatever is the size of your CSV file to import
post_max_size = 20M ; Or whatever is the size of your CSV file to import
After importing users you can put back original values!
Q: I have more than 1000 users and this plug-in does not export all of them, why?
A: edit your php.ini search and modify this entry:
max_execution_time = 0
After exporting users you can put back original values!
Q1: I got “Fatal error: Allowed memory size of 8388608 bytes exhausted [..]“, why?
Q2: I got blank pages after activating this plug-in, why?
A1: Because your memory limit is too low, to fix it edit your php.ini and search memory_limit key and put at least to 12M
A2: If you do not have access to your php.ini you can try this workaround (might not work)
http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Q: I am using WordPress MS and import feature is not available for anyone else that is not a Super Admin, why?
A: This is a feature of WordPress MS and a possible workaround can be found here:
http://thereforei.am/2011/03/15/how-to-allow-administrators-to-edit-users-in-a-wordpress-network/
Q: When feature XYZ will be added?
A: I don’t know, remember that this is a 100% free project so answer is “When I have time and/or when someone help me with a donation”.
Q: Can I help with a donation?
A: Sure, visit the donation page or contact me via e-mail.
Q: Can I hack this plug-in and hope to see my code in the next release?
A: For sure, this is just happened and can happen again if you write useful new features and good code. Try to see how I maintain the code and try to do the same (or even better of course), I have rules on how I write it, don’t want “spaghetti code”, I’m Italian and I want spaghetti only on my plate.
There is no guarantee that your patch will hit an official upcoming release of the plug-in, but feel free to do a fork of this project and distribute it, this is GPL!
Q1: I have found a bug what can I do?
Q2: Something does not work as expected, why?
A: The first thing is to download the latest version of the plug-in and see if you still have the same issue.
If yes please write me an email or write a comment but give as more details as you can, like:
- Plug-in version
- WordPress version
- MYSQL version
- PHP version
- exact error that is returned (if any)
after describe what you did, what you expected and what instead the plug-in did 
Then the MOST important thing is: DO NOT DISAPPEAR!
A lot of times I cannot reproduce the problem and I need more details, so if you don’t check my answer then 80% of the times bug (if any) will NOT BE FIXED!
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And one more thing. This was in the subject of the email when sending the password to a current user.
Username: wbhoodPassword: http://internal.waynecc.edu/safety/wp-login.php
Yes sorry, please download it again and try. Let me know.
Do you have a new location for me to download it from? I just downloaded the zip file from the same URL you provided earlier and got the same results.
That did it. I’ll do some more tests, but it looks like all is well. I’ll work on a donation for your extra efforts too.
Donation is always appreciated, thanks.
Hey Marco – everything is working perfectly with the new edits you made. I just have one question. Is there a way I can change the “From” email address when the new password information is sent to the users?
Right now, it goes to an email address that doesn’t exist – wordpress@my-web-address-here.com – and I know somebody in my list of users will try to reply to that email, only to get a send error message.
Can I change this or do you have to do this? I’ve looked in the code and can’t seem to find where to edit.
Maybe if it was set to go to no-reply@my-web-address-here.com – if it can’t be set to go to a real email account. That might help.
Thanks!
Yes this is the default one used by wp_mail function by WordPress. Possible solutions:
1. Use Cimy Swift SMTP to override the sender, but this will actually apply for all emails
2. Need to tune Cimy User Manager
in both cases would be nice that you provide a donation as this is not actually a bug. Thank you.
Got it. I had already installed your Swift SMTP – forgot to check the override box. All is working as needed. Thanks!
Hi Marco,
You are doing some great work; thanks!
Hoping for your assistance and grace.
I’ve tried this in the FAQ:
“Q: I have more than 1000 users and this plug-in does not export all of them, why?
A: edit your php.ini search and modify this entry:
max_execution_time = 0
After exporting users you can put back original values!”
I have a db with 543+ users. When trying to export the entire db using your Cimy User Manager plugin (version 1.2.2), it’s only exporting 292 of 543 records. I’ve tried everything that I’ve found that you’ve commented on, both here in FAQ and on your WP support forum threads. Do you have any further ideas? I’m sure the organization would be happy to send a donation. Thanks so much.
Please report also WP and PHP versions.
Would be nice to know also the memory limit set on your php configuration.
Thanks, Marco.
Versions:
WP: 3.2.1
PHP: 5.2.17
MYSQL: 4.1.22
Apache: 2.2.21
PHP memory limit: 96M
If you can, try to update to PHP 5.3.9 and/or increase memory limit to 128M
After updating PHP to 5.3.9 and increase memory limit to 128M in the client account php.ini file, unfortunately, same result.
Please enable debug and tell me if you see any errors:
http://codex.wordpress.org/Editing_wp-config.php#Debug
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