Cimy User Extra Fields – FAQ and comments

Q: When will be supported mandatory accept of terms and conditions field?

A: Has been always there: is as easy as adding a checkbox and setting “equal to” rule to YES.

Q: What the Database options do exactly?

A: Basically you can:
– empty or drop extra fields or extra fields data (inserted by users)
– reset or drop plug-in’s options

Q: Yes but will this affect other data? It says “WordPress Fields table”, this is scary.

A: No, it will affect _only_ the data produced by the plug-in. Really.
Also keep in mind that if you do NOT have to restore default values or uninstall the plug-in, then you do not need to touch them.

Q: Cimy User Extra Fields is not compatible with “Themed Login”, how can I do?

A: The reality is this plug-in IS compatible with WordPress 2.1 or greater and “Themed Login” NOT, so it’s NOT a Cimy User Extra Field’s bug! However I have tried with a little success a workaround to make it works, but first please understand that this is totally untested and unsupported hack, if you want a better one ask the author of that plug-in to support new WordPress!
If you still want *my* personal and unsupported hack edit the plug-in “Themed Login” and do these 3 modifications:

  1. at line 773, after “global $wpdb, $wp_query;” add this:
    global $errors;
  2. at line 811, before “if ( 0 == count($errors) ) {” add this:
  3. at line 871, before “A password will be emailed to you.” add this:

Q1: I got “Fatal error: Allowed memory size of 8388608 bytes exhausted […]”, why?
Q2: I got blank pages after activating this plug-in, why?

A1: Because your memory limit is too low, to fix it edit your php.ini and search memory_limit key and put at least to 12M
A2: If you do not have access to your php.ini you can try this workaround (might not work)

Q: Your plug-in is great, but when you will add support to add more than one choice in radio and dropdown fields?

A: This feature is here since ages, for radio field just use the same name, for dropdown field read instructions in the add field area (in the plug-in).

Q: Uploaded images are not resized, why?

A: You should add php-gd module (under Ubuntu install php5-gd package).

Q: Why big files are not being uploaded?

A: Please check this website, tells you how to change your PHP configurations to fix this issue:

Q: Why admin user cannot see all fields even if I set to do it?

A: Probably you installed the first time WordPress on PHP4 and you experienced this bug:
To fix the problem you need to create another administrator user and change admin user to another role and then back to administrator.

Q1: I’m using your plug-in on WordPress MultiSite per-blog installation and when I register one user all Extra Fields are ignored, why?
Q2: I get this error: ‘Fatal error: Call to undefined function cimy_uef_mu_blog_exists()’, why?

A: Because you missed to move cimy_uef_mu_activation.php file please check carefully the installation steps.

Q: I’m using your plug-in on WordPress MultiSite per-blog installation, I’m registering users on one blog but they appear on the main blog too, why?

A: Because WordPress MS is designed like that and I can’t do anything about, however all extra fields and relative data are saved per-blog.
Since I had already a long discussion with an user that didn’t believe this, don’t bother me to insist on this topic until you prove I’m wrong.

Q: I’m trying to use a regular expression in the rules, but the check does not work as expected, why?

A: Usually means your regex is wrong, please study how to properly build it:

Q1: I do not see Extra Fields under the page user-new.php can you add there too?

Q2: How can I import new users with Extra Fields data into?

A: Unluckily due to a WordPress limitation I can’t add Extra Fields into user-new.php but you can quickly add all the users you want using my plugin: Cimy User Manager

Q: I cannot edit neither delete some Extra Fields, usually after the 10th one, why?

A: Your PHP server is probably limiting number of $_POST elements, Suhosin for example does it. Please allow at least 500 or more vars.

Q: I am trying to change the fields’ order, but whatever I try it doesn’t work, why?

A: First of all you need to select at least 2 fields if you want to change the order.
Secondly if you change for example field n.1 to position n.3 be sure that field n.3 goes into another position and finally that a field goes into position n.1
In short: every field should have a new position or at least the same one, but no positions can be skipped or be present multiple times.

Q: When feature XYZ will be added?

A: I don’t know, remember that this is a 100% free project so answer is “When I have time and/or when someone help me with a donation”.

Q: Can I help with a donation?

A: Sure, visit the donation page or contact me via e-mail.

Q: Can I hack this plug-in and hope to see my code in the next release?

A: For sure, this is just happened and can happen again if you write useful new features and good code. Try to see how I maintain the code and try to do the same (or even better of course), I have rules on how I write it, don’t want “spaghetti code”, I’m Italian and I want spaghetti only on my plate.
There is no guarantee that your patch will hit an official upcoming release of the plug-in, but feel free to do a fork of this project and distribute it, this is GPL!

Q1: I have found a bug what can I do?
Q2: Something does not work as expected, why?

A: The first thing is to download the latest version of the plug-in and see if you still have the same issue.
If yes please write me an email or write a comment but give as more details as you can, like:

  • Plug-in version
  • WordPress version
  • MYSQL version
  • PHP version
  • exact error that is returned (if any)

after describe what you did, what you expected and what instead the plug-in did :)
Then the MOST important thing is: DO NOT DISAPPEAR!
A lot of times I cannot reproduce the problem and I need more details, so if you don’t check my answer then 80% of the times bug (if any) will NOT BE FIXED!

2,151 thoughts on “Cimy User Extra Fields – FAQ and comments”

  1. Hi,
    I am having an issue about the picture users can upload when they are filling the registration form.
    The button is ok, I select a picture from my computer, everything ok, the name of the picture appears ok. But When I click to finalize the registration the picture seems not to be there. I get the message “field picture must not be empty”. What Am I doing wrong?
    Thank you very much.

  2. Hi, I have a large form now with many extra fields. I have an issue where if the user does not enter one of the required fields, on submit the whole form is cleared and they have to start again and repeat the information. Is there a work around to prevent that please?

  3. Hi. I’m looking to add a security feature to my registration-user profiles. I’d like the user to be able to hide there phone number and or home address (for example: 11411 Mylistings Ave )”at will” when they don’t have anything listed at the moment. Home address more so. The over all fear is robberies. Can this be done?

  4. Hello, I have the same question as Ayron that has not been answered, how can I modify/edit the activation Email message? I do not like how it is worded and need to change it.. please advise how to do this. Thank you :-)

  5. Hello Marco,

    I used your plugin to add extra Fields in the User Profile.
    But now, when I have more than one extra field and want to receive an admin email, the first sentence gets doubled for every field. So its like:

    User changed the profile.
    Field: Street:
    Last Value: ‘Test6’
    New Value: ‘Test7’
    User changed the profile.
    Field: Town:
    Last Value: ”
    Next Value: ‘Teststadt’

    “User changed the profile” shouldn´t be multiplied.
    Do you have an idea how to do that?

    Thanks in advance,

  6. Hello, great plugin! Many try to achieve this same thing, few succeed to this degree.

    I was wondering if there are functions to modify fields programmatically, just like we can access info in those fields by calling get_cimyFieldValue.


  7. Ciao Marco,
    I am trying to add some fields to the registration page and I have been advised to use your plugin.
    I am trying to make it work but the changes I make do not show and I do not know what I am doing wrong.
    I am working on a multisite environtment and I have followed the the plugin instruction.
    I am using a Theme called ProjectTheme but thsi could not be the isue because I have seen another site with the same Theme using your plugin.
    If I go to Users/extended users I see the new field as ” Update selected users”
    Do you have any clue what the problem could be?
    Many thanks in advanced

  8. I believe there might be a problem since WordPress 4.3, although I might also have broken something.

    When users sign up for the site, the confirmation email (in my case “[%s] Your username and password”) does not provide the right password, but the word “both”. Also, and this might be a clue to find out what’s going on, the subject of the email is not being translated into the right language (Spanish in my case, and I did translate that bit in the .po .mo files, although before it was woking fine even without the translation).

    Any ideas if this might be related to the plugin versio, wordpress version or it is entirely my fault?


    1. Never mind, it seems that after disabling and reactivating the plug in solved this issue. I have tried this at least 5 times so far with no luck.

  9. Ciao Marco,
    ho installato il tuo plugin, selezionato “Abilita la conferma dell’email”.
    funziona tutto correttamente, un utente però non ha ricevuto la mail, e io non posso attivarlo (giustamente se riprova l’iscrizione dice che l’utente e la password sono già usati).
    Non c’è modo di visualizzare gli utenti “in sospeso”?

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