Q: Mail are not sent, why?
A1: Check if all parameters are correct and check if the smtp works in another program like an email client
A2: If you are using SSL/TLS you need a PHP with openSSL support, see requirements
A3: Unblock/open and white list the smtp server port selected
A4: White list your smtp server url (some hosts have a white list)
Q: Why I got duplicates of mails? It’s clearly a Cimy Swift SMTP issue!
A: If the sender and the destination addresses are the same probably you are receiving one mail for the sender and one mail for the destination and you are thinking it’s a duplicate, but it’s not true and it’s not “clearly a Cimy Swift SMTP issue”.
For example GMail always does like that.
Q: When feature XYZ will be added?
A: I don’t know, remember that this is a 100% free project so answer is “When I have time and/or when someone help me with a donation”.
Q: Can I help with a donation?
A: Sure, visit the donation page or contact me via e-mail.
Q1: I have found a bug what can I do?
Q2: Something does not work as expected, why?
A: The first thing is to download the latest version of the plug-in and see if you still have the same issue.
If yes please write me an email or write a comment but give as more details as you can, like:
- Plug-in version
- WordPress version
- MYSQL version
- PHP version
- exact error that is returned (if any)
after describe what you did, what you expected and what instead the plug-in did 
Then the MOST important thing is: DO NOT DISAPPEAR!
A lot of times I cannot reproduce the problem and I need more details, so if you don’t check my answer then 80% of the times bug (if any) will NOT BE FIXED!
181 Responses
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cihan:
what do you mean for new mails? You mean how can you trigger WordPress email? For example registering a new account.
Hi, thank you for your fast reply. well i mean how can i check my gmail account via wordpress for new mails?
cihan:
I think you misunderstood the purpose of this plug-in:
this plug-in let you use your smtp server for sending WordPress emails, that it.
Is not a mail reader.
Oh sorry, one of my friend sent me this plugin and told me that i can post wordpress posts via gmail with this plugin. I think this plugin doesn’t do this job? I can’t find any good plugin for posting wordpress posts via gmail.
cihan:
maybe you want to read README file before posting?
I was so happy that i finally found a plugin to do what i want and i made a quick installation, i didn’t read readme.txt etc. Now sorry about misunderstood. I can’t find a plugin to do this post via mail job. damn.
Thanks Marco for this great effort.
I had this plug-in working for sometime. When I upgraded WP to 2.7 it started giivning an error whenever a user posts a comment. When this plug-in is enabled the error appears (although the comment is sent for moderation, but the user only sees the error).When I disbale the plug-in, the error message disappears.
The wp-comments-post.php when executed gives an error 500 (The website cannot display the page).
I am using:
* Cimy Swift SMTP version 1.2.3
* WP version 2.8.4
* MySQL client API version 5.0.67
* PHP Version 5.2.10
Mahmood:
I will release end of this month an updated version, please be patient
Donation is also appreciated from everybody is waiting for it
Thanks. I will be waiting for the updated release
Ciao Marco e grazie per il tuo plugin SMTP, volevo sapere se era compatibile con contact form 7 che mi sta facendo impazzire.
Hi marco & Thanks for your Cimy SMTP Plugin for WordPress, I would like to know if this plugin is compatible with the Contact Form 7 Plugin.
Can you help me?
Michele:
I have no idea, I can’t test all combinations of plugins existent, it’s a bit too much.
Am getting this error and comments are not published! Pls help!!!
Fatal error: Uncaught exception ‘Swift_ConnectionException’ with message ‘The SMTP connection failed to start [smtp.gmail.com:25]: fsockopen returned Error Number 110 and Error String ‘Connection timed out” in /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/Swift/php5/lib/Swift/Connection/SMTP.php:309 Stack trace: #0 /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/Swift/php5/lib/Swift.php(216): Swift_Connection_SMTP->start() #1 /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/Swift/php5/lib/Swift.php(101): Swift->connect() #2 /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/swift_engine.php(69): Swift->__construct(Object(Swift_Connection_SMTP)) #3 /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/cimy_swift_smtp.php(203): wp_mail(‘pradipsomasunda…’, ‘Cimy Swift SMTP…’, ‘This is a test …’) #4 [inter in /var/www/vhosts/pradipsomasundaran.com/httpdocs/musicblog/wp-content/plugins/Cimy_Swift_SMTP/Swift/php5/lib/Swift/Connection/SMTP.php on line 309
Pradip Somasundaran:
I see: “Connection timed out” seems your server is not responding.
Is the plugin compatible with WordPress 2.8.6 ?
Noticed that after I upgraded, I get a “connection refused” error – but this could be due to changes my Webhost has made to the SMTP server.
Neil:
I don’t know, I’m developing 2.0.0 coming soon.
I really like your plugin, it’s the only one that semi-works for me so far. Here’s the trouble I’m having with WP 2.8.4: the emails go through when I send a test using the “Test Connection” feature on the page where you can enter the SMTP information, but not when someone needs a password emailed to them or otherwise.
I really need to get this fixed, do you do private consulting?
Alex Hernandez:
sure, send me an email.
I am having a problem with Gmail addresses. It doesn’t seem to send to them.
I have tested with many email addresses and success.
Even when I test Gmail address, it says that it was sent, but emails never show up in the inbox or Junk mail folder.
Any solution to this?
Harold:
so is a problem of email destination not smtp?
Dear Marco Cimmino
Greetings!
Thanks for plugin “Cimy Swift SMTP for WordPress”.
Follow the link for the Portuguese version of Brazil.
I hope it is helpful to those interested.
hug
Leonardo
http://rapidshare.com/files/407712793/pt_BR.rar
Leonardo Kfoury:
Thank you!
Hi Marco,
Thanks for this plugin and the earlier ones – a great improvement for wordpress sites.
Unfortunately, I’m still unable to send out emails from my website. Following details might be helpful to you:
Plug-in version: 1.2.3
WordPress version: 3.0
PHP version: PHP 5.x
Exact error that is returned: Here’s the error message:
Fatal error: Uncaught exception ‘Swift_ConnectionException’ with message ‘The SMTP connection failed to start [tls://smtp.googlemail.com:465]: fsockopen returned Error Number 10060 and Error String ‘A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ”
To me, it looks like the plugin is working fine and that there’s something wrong at the email provider’s end. If that is correct, and if you know of a way around it, please let me know. I have google apps hosted email on my domain.
Best regards,
Anm
anm:
googlemail? Isn’t the new smtp address: smtp.gmail.com ?
I getting same problem as Pradip Somasundaran is telling in this post
It works unless I want to approve a comment and then I get this…
Message failed to send to sales@buy-tees.net from
Warning: Cannot modify header information – headers already sent by (output started at wp-content/plugins/Cimy_Swift_SMTP/php5_sender.php:6) in wp-includes/pluggable.php on line 890
looks like it is sending out duplicates after all?
hi i am using this plugin with wordpress 3.0 i am getting following error
Uncaught exception ‘Swift_ConnectionException’ with message ‘Authentication failed using username ‘support@balwadi.com’ and password ‘******” in /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift/Connection/SMTP.php:414 Stack trace: #0 /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift/Connection/SMTP.php(331): Swift_Connection_SMTP->runAuthenticators(‘support@balwadi…’, ‘season’, Object(Swift)) #1 /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift.php(264): Swift_Connection_SMTP->postConnect(Object(Swift)) #2 /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift.php(220): Swift->handshake(Object(Swift_Events_ResponseEvent)) #3 /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift.php(101): Swift->connect() #4 /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/swift_engine.php(69): Swift->__construct(Object(Swift_Connection_SM in /home/content/05/5467905/html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift/Connection/SMTP.php on line 414
pls help how to solve this.
webmaster:
Message is quite clear: username and/or password are wrong.
Marco, I cannot send MIME, multipart emails with this. only text-only or html… Can you point me to the right direction where I would expand the parser so it can deal with MIME?
Thanks a ton!!!
I got this same error message earlier under the same circumstances. I can send a test email and the plugin seems to be working except for this error message when I approved a comment.
Any explanation or fix?
Everyone:
This plug-in needs funds to migrate to the new version of Swift Mailer 4.0 and fix all the bugs, please donate!
Hello Please help
I am using this plugin with WP , my hotsing are using windows/IIS
i confgure gmail and get the result :
Fatal error: Uncaught exception ‘Swift_ConnectionException’ with message ‘The SMTP connection failed to start [tls://stmp.gmail.com:465]: fsockopen returned Error Number 65322848 and Error String ‘Unable to find the socket transport “tls” – did you forget to enable it when you configured PHP?” in D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\Swift\php5\lib\Swift\Connection\SMTP.php:309 Stack trace: #0 D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\Swift\php5\lib\Swift.php(216): Swift_Connection_SMTP->start() #1 D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\Swift\php5\lib\Swift.php(101): Swift->connect() #2 D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\swift_engine.php(69): Swift->__construct(Object(Swift_Connection_SMTP)) #3 D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\cimy_swift_smtp.php(203): wp_mail(‘baibba@gmail.co…’, ‘Cimy Swift SMTP…’, ‘This is a test …’) #4 D:\localuser\h0108671-n6v2j4g7\wp-includes\plugin.php in D:\localuser\h0108671-n6v2j4g7\wp-content\plugins\Cimy_Swift_SMTP\Swift\php5\lib\Swift\Connection\SMTP.php on line 309
yahia:
Error String ‘Unable to find the socket transport “tls” – did you forget to enable it when you configured PHP?
The error says it everything, you forgot to set TLS.
Marco, I got this message on testing the email connection. I upgraded to 3.0.2 and I did change my MySql password, as I forgot it, but then realized it was in my config file as I had to change it again. But new posters can’t post and get a fatal error.
Below is the Fatal Error I get when testing in 3.0.2.
Fatal error: Uncaught exception ‘Swift_ConnectionException’ with message ‘The SMTP connection failed to start [tls://smtp.gmail.com:465]: fsockopen returned Error Number 10060 and Error String ‘A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. ” in D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-content\plugins\cimy-swift-smtp\Swift\php5\lib\Swift\Connection\SMTP.php:309 Stack trace: #0 D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-content\plugins\cimy-swift-smtp\Swift\php5\lib\Swift.php(216): Swift_Connection_SMTP->start() #1 D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-content\plugins\cimy-swift-smtp\Swift\php5\lib\Swift.php(101): Swift->connect() #2 D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-content\plugins\cimy-swift-smtp\swift_engine.php(69): Swift->__construct(Object(Swift_Connection_SMTP)) #3 D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-in in D:\Hosting\2792805\html\lettersfromasoldier\wpblog\wp-content\plugins\cimy-swift-smtp\Swift\php5\lib\Swift\Connection\SMTP.php on line 309
By the way if this is an easy fix, then let me know how to send you a small donation.
Bob:
> The SMTP connection failed to start [tls://smtp.gmail.com:465]: fsockopen returned Error Number 10060 and Error String ‘A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
It seems gmail server is not responding, check your smtp configuration, username and password.
Everybody:
If you have a problem try the development version for WP 3.x and PHP 5.x only:
http://downloads.wordpress.org/plugin/cimy-swift-smtp.zip
And let me know if fixed your issue thanks!
I am having a problem using Contact Form 7 and attachments. The forms submit beautifully using your plugin except that no attachments come through. Thoughts?
Jesse Friedman:
Which version you tried?
Version 1.2.3
I have tried everything the forms submit beautifully but the attachments won’t come over
So please try the 2.0.0-beta1 is linked in this page, comments above.
Please report back.
When clicking this link Download Cimy Swift SMTP v2.0.0 I get a 404
Jesse Friedman:
Try this:
http://downloads.wordpress.org/plugin/cimy-swift-smtp.zip
EDIT:
I fixed all blog links.
PHP Error Message
Fatal error: Uncaught exception ‘Swift_ConnectionException’ with message ‘The SMTP connection failed to start [tls://smtp.gmail.com:465]: fsockopen returned Error Number -1220132500 and Error String ‘Unable to find the socket transport “tls” – did you forget to enable it when you configured PHP?” in /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift/Connection/SMTP.php:309 Stack trace: #0 /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift.php(216): Swift_Connection_SMTP->start() #1 /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift.php(101): Swift->connect() #2 /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/swift_engine.php(69): Swift->__construct(Object(Swift_Connection_SMTP)) #3 /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/cimy_swift_smtp.php(203): wp_mail(‘itsjudicious@ho…’, ‘Cimy Swift SMTP…’, ‘This is a test …’) #4 /home/a7394875/public_html/wp-includes/plugin.php(395): st_smtp_option in /home/a7394875/public_html/wp-content/plugins/cimy-swift-smtp/Swift/php5/lib/Swift/Connection/SMTP.php on line 309
I just set up the page, not sure what to do. It’s on TLS.
Jules Li:
You missed to install or enable ssl support on your php, read the faq please.
Hi Marco, I’m using your beta version of the plugin but I can’t make it work. I get the following message:
Warning: fsockopen() [function.fsockopen]: unable to connect to ssl://smtp.gmail.com:465 (Connection refused) in /home/content/c/h/a/charles66roof/html/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Transport/StreamBuffer.php on line 233
Connection could not be established with host smtp.gmail.com [Connection refused #111]
The message was different with the version from wordpress repository installation, but result the same. I did try two different gmail accounts, one regular …@gmail .com and second which uses gmail apps with my domain name. I know that settings are correct because they work in different applications (I tested 465 and 587 ports). I also tried different SMTP plugins with same results (they didn’t have error messages, simply not functioning). Thank you,
Darek
Darek:
Tried using TLS instead of SSL?
Yes Marco, both of them. I’m wondering if it’s GoDaddy’s shared hosting (Linux). I did MX and all other changes as recommended by Gmail but still no luck. I’m out of ideas
Thank you for a quick response.
I am getting the same error as Darek. I am also on Godaddy Shared Linux Plan.
Looks like you have to contact your own provider and ask for explanations.
Please report here their answer, thanks.
Hi Marco
I get this message in my error log.
[15-Aug-2011 21:50:20] PHP Fatal error: Uncaught exception ‘Swift_RfcComplianceException’ with message ‘Address in mailbox given ["Booking system" ] does not comply with RFC 2822, 3.6.2.’ in /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Mime/Headers/MailboxHeader.php:308
Stack trace:
#0 /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Mime/Headers/MailboxHeader.php(238): Swift_Mime_Headers_MailboxHeader->_assertValidAddress(‘”Booking system…’)
#1 /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Mime/Headers/MailboxHeader.php(96): Swift_Mime_Headers_MailboxHeader->normalizeMailboxes(Array)
#2 /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Mime/Headers/MailboxHeader.php(60): Swift_Mime_Headers_MailboxHeader->setNameAddresses(Array)
#3 /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes in /home/ramsgate/public_html/wordpress/wp-content/plugins/cimy-swift-smtp/Swift/lib/classes/Swift/Mime/Headers/MailboxHeader.php on line 308
Can you help. The email address I am using is a valid one.
Thanks
Using v2.0.0 of the plug-in? Not clear, FAQ skipped
Anyway seems that your address is == “Booking system” that doesn’t seem a valid email address to me.
But without knowing how you passed this address to my plug-in I cannot comment further the issue.
Hi Marco
I think I have solved it myself by imputing the email address only, not the previous setting which had other formatting:
“Booking system”
Where did you add that address only? Do you understand I cannot see your monitor and neither read your mind?
I activated it, I can see the edit/stop link of plugin, but I cannot see the configure link in /wp-admin/plugins.php?plugin_status=active.
Other plugins are usually configured in there.
Any idea?
WordPress 3.2.1
Cimy Swift SMTP 2.0
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