Q: Mail are not sent, why?
A1: Check if all parameters are correct and check if the smtp works in another program like an email client
A2: If you are using SSL/TLS you need a PHP with openSSL support, see requirements
A3: Unblock/open and white list the smtp server port selected
A4: White list your smtp server url (some hosts have a white list)
Q: Why I got duplicates of mails? It’s clearly a Cimy Swift SMTP issue!
A: If the sender and the destination addresses are the same probably you are receiving one mail for the sender and one mail for the destination and you are thinking it’s a duplicate, but it’s not true and it’s not “clearly a Cimy Swift SMTP issue”.
For example GMail always does like that.
Q: When feature XYZ will be added?
A: I don’t know, remember that this is a 100% free project so answer is “When I have time and/or when someone help me with a donation”.
Q: Can I help with a donation?
A: Sure, visit the donation page or contact me via e-mail.
Q1: I have found a bug what can I do?
Q2: Something does not work as expected, why?
A: The first thing is to download the latest version of the plug-in and see if you still have the same issue.
If yes please write me an email or write a comment but give as more details as you can, like:
- Plug-in version
- WordPress version
- MYSQL version
- PHP version
- exact error that is returned (if any)
after describe what you did, what you expected and what instead the plug-in did 🙂
Then the MOST important thing is: DO NOT DISAPPEAR!
A lot of times I cannot reproduce the problem and I need more details, so if you don’t check my answer then 80% of the times bug (if any) will NOT BE FIXED!